Privacy Policy

Last updated: 09/19/2024

1. Introduction

This Privacy Policy explains how iFactor Brasil TI Ltda ("we", "our", or "us") collects, uses, and discloses information when you use our WhatsApp Webhook Application (the "Service"). We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

We collect the following types of information when you interact with our Service:

• Personal Information: Information that identifies you or can be used to identify you, such as your name, phone number, and any data you share via WhatsApp.
• Message Content: Any content sent or received via WhatsApp, including text, images, videos, and other media.
• Technical Information: Information related to your usage of the Service, such as your IP address, device information, and browser type.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our WhatsApp Webhook Service.
• Process and respond to requests made via WhatsApp.
• Monitor usage and analyze trends to enhance the user experience.
• Communicate with you regarding updates, technical notices, or security alerts.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors that help us operate and maintain the Service.
• Legal Requirements: If required by law or in response to legal requests (e.g., court orders or subpoenas).

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes outlined in this Privacy Policy. Afterward, we will delete or anonymize the information, except where retention is required by law.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorized access.

7. Your Data Protection Rights

You have the right to:

• Access and request a copy of your personal data.
• Correct any inaccuracies in your personal data.
• Request deletion of your personal data, subject to certain legal exceptions.
• Object to or restrict the processing of your personal data.

To exercise these rights, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by revising the "Last updated" date at the top of the page. Your continued use of the Service after any changes to the Privacy Policy signifies your acceptance of the new terms.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: